Make yourself
at home.
Getting started, common questions and a direct way to contact us.
support@liveby.appInclude your device, iOS and app versions, and steps to reproduce the issue. Do not send passwords, API keys or full private recordings.
Where do I start?
Open task management from Following to create a task. In Settings → System Calendar, grant access and choose calendars. Swipe overview cards sideways to switch; double-tap outside a button to enlarge.
How should I position my iPhone?
Place a regular iPhone horizontally on your desk. On iPhone Duo, use the outer display in tent mode. Portrait is also supported, and layouts follow available space. Tent mode does not require the camera.
What does local transcription require?
Ordinary recording needs no Qwen account. Local transcription requires iOS 26 or later, a supported device and language, and a downloaded speech model. Open a recording from Settings → Local Recordings to play or transcribe it. If there is insufficient audio, check whether playback has sound and record again. Repeated transcription cannot recover missing audio.
How do I organize a recording into tasks?
In Settings → Smart Voice & Models, choose a provider and save your own valid Qwen Token Plan API key. Open a recording's Organize tab and start organization. Review drafts before adding tasks. Organization sends transcript text; smart voice and Qwen recognition send the corresponding audio and use your plan allowance. Check recognition, content and dates for errors.
Why did a reminder not appear?
Check the task deadline, reminder option and system notification permission. Focus modes may affect notifications, and calendar reminders use the latest retrieved events. Completed timers also show a Time's up card in the overview.
How do I add widgets?
Touch and hold the Home Screen, enter editing and add a Foldock widget. Add the launcher separately in the system Lock Screen editor. Foldock can also appear in supported StandBy displays. iOS controls widget updates and Lock Screen authentication.
Why does the display switch to outlines?
After 60 seconds without interaction in the foreground, Foldock switches to a dark outline view. Touch or drag to return. Recordings and timers continue. This is not a measured battery-saving claim and does not force a hardware refresh rate.
Why is Apple Music control unavailable?
Grant music access and have a usable local playback queue. Availability depends on the account, service and region. Controls are disabled during recording, smart voice and playback of recordings. The App Store build offers Apple Music playback integration only.
How can I change language or delete data?
Choose Simplified Chinese, English, Japanese or Traditional Chinese in the app's language settings. Delete tasks and recordings in the app, remove API keys in model settings, and revoke permissions in system Settings. Hiding a card does not delete its records. Deleting a recording retains tasks already created from it. Foldock has no separate cloud account.